Frequently Asked Questions

How do you charge?

 

The price quoted is PER vehicle.

 

How often do you do your day trips? 

 

We run our tag-along tours 7 days a week. For more information on our trips, please click here!

Does my 4x4 need to be heavily modified?

This would be the minimum desirable requirements for each of our tracks:

COYOTE CANYON TRACK:

No vehicle modifications needed. A good set of all-terrain tyres will reduce risk of puncture though.

WINTERFIELD PEAKS TRACK:

No vehicle modifications needed. A good set of all-terrain tyres will reduce risk of puncture though.

HELLS BELLS TRACK:

Aggressive off-road tyres will reduce chances of puncture. Suspension lift with 33" tyres HIGHLY recommended.

BLACK OPS TRACK

Aggressive off-road tyres will reduce chances of puncture. Suspension lift with 33" tyres HIGHLY recommended. Winch required!

VICTORIAN HIGH COUNTRY SUPERTOUR

Aggressive off-road tyres will reduce chances of puncture. Suspension lift with 33" tyres HIGHLY recommended. Winch required!

How do "Tag-Along" tours work?

 

Tag-Alongs operate in the same way as a convoy. We all drive in a single line as a group. The GONE Offroad vehicle is the Lead Vehicle at all times. In addition, we always look out for each other during the entire trip. You will find the CONVOY RULES by clicking here!

What payment system do you use for online credit and/or debit cards online payments?

 

The system we use to safely process your transaction is STRIPE and we can process major cards like VISA and MasterCard. We use STRIPE because it is blazingly fast, efficient and secure. Massive companies like Target and Under Armour use STRIPE on their back end among 100,000+ other companies world-wide.

How many vehicles per trip (Tag-Along)?

 

From a minimum of 1 vehicle to a maximum of 6.

How do you manage track closures or times where fire danger is high?

 

We are always in contact with both Queensland Parks and Wildlife Services (QPWS) as well as with HQ Plantations whether there are fire dangers or not. We always do our absolute best to check for road or track closures on the appropriate websites and with phone conversations with the appropriate officers. In the event of fire bans and so forth, a phone call is always made to the above mentioned organisations to check for closures. If there are no closures, the trip will go ahead. Whether there are fire bans or not, it is our policy to never light a fire for whatever reason. To do so will result in instant dismissal from the convoy and reported accordingly.

 

Furthermore, if a track is closed and the tag-along cannot proceed, then the trip will be rescheduled for another date that is convenient for both parties. Although rare, these things can happen due to mother nature playing its role. We do not refund unless your spot in the tag-along can be replaced. 

I haven't got a CB radio or an air compressor, do you hire them out as well?

As an added service and value proposition to you, tyre deflators, air compressors to re-inflate tyres are free of charge. Hand-held CB radios are COMPLIMENTARY and are lent out to the driver of each vehicle before departure for the duration of the trip. 

Do I need to be a experienced 4WDer to negotiate some sections?

 

Not at all. But all drivers are expected to understand how 4 High and 4 Low range gearing works and when to use them. When purchasing your ticket, the very first paragraph clearly defines the difficulty "RATING" of the track. So you don't need to be a pro driver, but some experience would be helpful. This is four-wheel driving and comes with the territory. HOWEVER, our Hells Bells Track and Black Ops are very demanding tracks that is best suited to experienced off-roaders only.

I have no recovery gear, can I still go on these trips?

 

Yes you can. The GONE Offroad Lead Vehicle,  is fully equipped to assist anybody in need of a recovery.

 

Are your tours environmentally friendly?

 

Without a doubt in the world - YES. We love our 4WD and we love the bush even more. If we look after the environment in which we operate, the government will keep it open. If people didn't then they would close it forever. So we nurture the tracks we drive on. We do not create new tracks and we always respect the surrounds and wildlife in which we drive through.

Where about's do we drive because I cannot Google the tour locations?

Sunshine Coast QLD and the Victorian High Country. The exact routes however are best kept as secret as possible. GONE Offroad has spent thousands of kilometres and months and months putting these routes together, so we prefer not to disclose the exact entry point of our day trips. It protects our hard work putting together awesome tracks.

Do you supply food and beverages?

 

No, we do not. We suggest you bring snacks and food for the trip. We stop once or twice for a bite to eat.

Do you have a Disclaimer and Refund Policy?

 

Yes we do, and we encourage everyone to read these here.

How do you classify track ratings?

All our tracks have a rating.

  • EASY - For both beginners and experienced drivers. You may tackle some tracks with some steep and/or rocky/slippery/sandy sections.

  • MODERATE - For experienced drivers. You may tackle some tracks with moderate steep and/or rocky/slippery/sandy track sections.

  • DIFFICULT - For experienced drivers with very capable 4WDs. You may tackle some very difficult tracks with frequent very steep and/or rocky/slippery/sandy track and/or deep river crossing sections. IMPORTANT: Vehicle damange may occur. Please make sure you are prepared for this. 

  • VERY DIFFICULT - For experienced drivers with very capable 4WDs. You may tackle some very difficult tracks with frequent very steep and/or rocky/slippery/sandy track and/or deep river crossing sections. IMPORTANT: Vehicle damange may occur. Please make sure you are prepared for this. 

IF WE HAVE MISSED ANY QUESTIONS, BY ALL MEANS, CALL KEVIN ON 0422 299 099 AND HE WILL GLADLY ANSWER ANY QUERIES YOU MAY HAVE.

© 2020 by GONE Offroad 4WD Tours.

ABN 78 171 748 223.

Please read our DISCLAIMER and CONVOY RULES.